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SHIPPING INFORMATION

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Last updated: November 1, 2025

 

Thank you for shopping with VMideias.
I take great care in creating handmade personalised gifts and want your order to arrive safely and on time. Please read the shipping information below carefully.

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* DISPATCHED FROM: UNITED KINGDOM* 

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All items are made to order.
Please allow 5–7 working days for your order to be prepared before dispatch.

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UK Shipping Options

  • Free Standard UK Delivery
    Available for orders over £40.
    Delivery is typically 2–3 working days after dispatch.

  • Royal Mail 48 Tracked (£4.49)
    Estimated delivery 3–5 working days after dispatch.

  • Royal Mail 24 Tracked (£5.49)
    Estimated delivery 1–2 working days after dispatch.
    Working days are Monday to Friday.

 

Orders placed after 9am on a Friday will be dispatched the following Monday.
Please note that delivery times start after dispatch, not from the date of purchase.

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⏱️ Dispatch & Delivery Notes

I always aim to dispatch orders as quickly as possible.
However, during busy periods or peak seasons (such as Christmas), dispatch times may be slightly longer.

Bespoke or custom-made items may require additional lead time.
If this applies to your order, I will let you know at the time of purchase.

If you need your order urgently, please contact me before ordering — I may be able to offer First Class UK delivery, subject to availability.

All items are packaged carefully, with most orders wrapped in eco-conscious packaging, ready to gift or enjoy.

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⚠️ Delivery Information  

All orders are carefully handmade and dispatched from the UK.

Delivery times are estimated and may vary depending on location and external factors such as postal services, weather conditions, or peak periods.

While I always do my best to ensure timely delivery, occasional delays may occur once your order has been dispatched.

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*🌍 INTERNATIONAL ORDERS*

International shipping is available worldwide.

Please note:

  • Customs fees, import duties, or taxes may apply depending on your country

  • These charges are the responsibility of the buyer and are not included in the item price or shipping cost

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Order Issues

If you believe there is an issue with your order, please contact me at:
📧 info@vmideias.com

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If I’ve made a mistake with your order (it can happen!), please email me at info@vmideias.com to let me know what’s wrong, and I’ll sort it out as quickly as possible.

Occasionally, an item may go out of stock. If this happens, I’ll contact you to check whether you’re happy to wait or would prefer a refund.

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Thank you for your understanding and for supporting my small handmade business 💛

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